aurora dota 2 Privacy Policy

Information We Collect

When you register and use aurora dota 2, we collect several categories of personal information necessary to operate your account and deliver our services to players in the Philippines:

• Account information: Your full name, date of birth, email address, username, and a secure password you create at registration.
• Identity verification data: Government-issued ID details may be requested to verify your age and identity in compliance with applicable Philippine regulations.
• Payment information: Transaction details related to deposits and withdrawals made in Philippine Peso (₱ PHP), including e-wallet references or mobile banking identifiers. We do not store full card numbers or bank account credentials on our servers.
• Device and browser data: IP address, browser type, operating system, screen resolution, and device identifiers collected automatically when you access aurora dota 2 from any device.
• Usage data: Pages visited, games played, session duration, betting history, and feature interactions within the platform.
• Cookies and similar tracking: Session cookies, preference cookies, and analytics identifiers used to maintain your login session and improve platform performance.

How We Use Your Data

aurora dota 2 uses collected information for the following purposes:

• Creating and managing your account, including verifying your eligibility to use the platform.
• Processing deposits and withdrawals in Philippine Peso via local payment methods.
• Detecting and preventing fraud, money laundering, underage access, and other prohibited activities.
• Sending account-related communications such as transaction confirmations, security alerts, and policy update notices.
• Improving platform features, fixing bugs, and optimising the mobile experience for Philippines users.
• Complying with legal obligations applicable to online gaming operators in the Philippines.
• Sending promotional communications about active offers — you may opt out of marketing messages at any time by contacting our support team.

Cookies and Tracking Technologies

aurora dota 2 uses cookies and similar technologies to maintain platform functionality and collect usage analytics. Cookies we use include:

• Session cookies: Keep you logged in while you navigate the platform. These expire when you close your browser.
• Preference cookies: Remember your language and display settings across sessions.
• Analytics cookies: Help us understand which pages and features are most used, so we can continue improving the platform for Philippines players.

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect platform functionality, including the ability to stay logged in.

Data Storage and Security

Your personal data is stored on secured servers with access controls, encryption at rest, and transport layer security (HTTPS) for all data transmitted between your device and the aurora dota 2 platform. We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.

While we implement industry-standard security measures, no online system is entirely risk-free. We encourage all Philippines users to use strong, unique passwords and to keep their account credentials confidential.

Sharing Data with Third Parties

aurora dota 2 does not sell your personal information to third parties. We may share data in the following limited circumstances:

• Payment processors: Local e-wallet and mobile banking partners in the Philippines receive transaction data necessary to process PHP deposits and withdrawals. These partners operate under their own privacy policies and applicable regulations.
• Game providers: Third-party game studios that supply our sportsbook, slot online, live casino, and fish game titles may receive session data required to deliver their games. No additional personal identifiers are shared beyond what is technically required.
• Legal and regulatory authorities: We will disclose information when required by Philippine law, court order, or regulatory mandate. We will not voluntarily disclose your data beyond these defined circumstances.

Your Rights as a User

Philippines users of aurora dota 2 have the following rights regarding their personal data:

• Access: You may request a copy of the personal data we hold about you at any time.
• Correction: If any of your stored information is inaccurate or outdated, you may request a correction through your account settings or by contacting our support team.
• Deletion: You may request that we delete your personal data. Note that we may be required to retain certain records for legal or regulatory compliance purposes even after an account is closed.
• Opt-out of marketing: You can withdraw consent for promotional communications at any time by contacting support.

To exercise any of these rights, contact us at [email protected]. We aim to respond to all requests within a reasonable timeframe.

Protection of Minors

aurora dota 2 is strictly intended for users aged 18 and above. We do not knowingly collect personal information from minors. If we become aware that a user under the age of 18 has registered an account, we will promptly close that account and delete all associated data. If you believe a minor has registered on our platform, please notify us immediately at [email protected].

Changes to This Privacy Policy

aurora dota 2 may update this Privacy Policy periodically to reflect changes in our practices, applicable Philippine law, or platform features. When we make significant changes, we will update the "last updated" date at the top of this page. We encourage all users to review this page occasionally. Continued use of the platform after any changes are posted constitutes your acceptance of the updated policy.

How to Reach Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern related to your aurora dota 2 account, please contact our support team:

Email: [email protected]

You can also visit our FAQ page for answers to common account and privacy-related questions. Our support team handles requests in the order they are received and responds in English for all Philippines users.